Frequently Asked Questions

Straight answers to the things customers ask us most—ordering, pickup, storage, and more.

Ordering & Pickup

How do I place an order?

Use ORDER HERE to select locker packs or individual cuts. If you need help with portions, add a note at checkout or contact us.

When will my order be ready?

Most retail orders are ready within 1–2 business days. Custom cut lists (quarter/half beef, whole hog) take longer—we’ll confirm timing when we review your selections.

Do you accept special requests?

Yes—tell us your preferred steak thickness, number-per-pack, or sausage spice level. We’ll confirm what’s possible before we start.

How does pickup work?

We’ll notify you when it’s ready. Bring a cooler for longer drives. Our counter team will review labels and quantities with you.

Product & Preparation

What’s in your sausages?

Small-batch blends of meat, salt, spices, and natural casings—no gimmicks. Seasonal batches vary; ask for today’s ingredient list.

Do you smoke your own bacon and jerky?

Yes—house smokehouse, balanced seasoning, and time/temperature profiles we’ve refined over decades.

How should I thaw meat safely?

Refrigerator thaw is best. For a faster option, use sealed-bag cold water and change water every 30 minutes—cook immediately after.

What temperatures should I cook to?

Ground meats: 160°F. Whole cuts beef/pork: 145°F with 3-minute rest. Poultry: 165°F. Fish: 145°F (opaque and flakes easily).

Packaging, Storage & Allergens

How are items packaged?

Trimmed, labeled, and portioned for real-world freezers. We aim for clear labels (cut, weight, date) and right-sized packs.

How long can I freeze meats?

Quality guidelines: ground 3–4 months; steaks/roasts 6–12 months; bacon/sausage 1–2 months. Foods kept at 0°F remain safe indefinitely.

Do you list allergens?

Yes—common allergens (e.g., dairy, wheat, soy) appear on labels when present. Ask the counter for current sausage ingredients.

Do you offer low-sodium or gluten-conscious options?

Choose simple, single-ingredient cuts most often. We’ll help you pick batches with lighter seasoning when available.

Custom Processing

Can you do quarter/half beef or whole hogs?

Absolutely. We’ll walk you through a cut list (steak thickness, roast vs. grind, sausage choices) and label everything for easy freezer rotation.

Do you provide sides or recipes?

Ask the counter—we keep simple side ideas and rub suggestions handy, and we’re happy to talk through cooking methods.

Didn’t See Your Question?

Give us a call, send a message, or stop by—we’ll get you a straight answer and help you pick the right cuts.